Application Logo & UI Icons Creation

Since the check-in application lacked the side navigation menu which our users are already accustomed to from the existing company applications, I reused the menu format and copied UI icons. This lessened the learning curve for the users. Since there were many new features that were being introduced, I had to create new UI icons that was appropriate to the new feature.

New Scheduling feature module

While the revised Check-in application was being coded by the programmers, at the same time the company was updating franchise policies and procedures which pushed for scheduling students in time slots. I gathered business requirements based on the revised procedures and put together another mockup.

The scheduling proposal document below was shared with company execs stakeholders, managers and to a select users who asked to become pilot testers. It received approval to move forward with the new feature and I received additional userful feedback which I revised.

Technical User Guide

Unfortunatley due to the complex nature of the application I created a user guide because many of the screens were not self explanatory. This wasn't because of a confusing interface, it was due to introducing new concepts that was very specific to our company franchisee. My intention of the user guide was to help users fill in the gaps of their understanding on some features and to lessen the amount of support calls/emails.

Landing Website and Resources

Since this was not a mandatory applicaiton for franchisees to use, we decided to create a separate landing webpage which contained additional resources such as training videos, highlight key feature, installation guide, and documents.

CSS Expo Booth Promotion

I was given the opportunity to promote and showcase live demos of the application at expo booths and received in-person feedback from current users in regards to their likes and dislikes.